Like many of her friends in the social support group at St. Francis Community Services, Mrs. R had seen her share of hardships in life. But nothing prepared her for the sorrow she would endure when her son died. She was consumed in grief when she went to the funeral home to plan for his service and burial. Yet sitting there, listening to the funeral director cite the costs of the arrangements, something stirred within her – something she had recently learned about spotting a predatory lender …
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Mrs. R had attended SFCS seminars with others in her social support group, including workshops that help people learn to budget, save, and avoid predatory loans and scams. Mrs. R trusted her instructor far more than the funeral director. Rather than sign the paperwork for her son’s funeral, she left the funeral home and called the instructor for advice. They met to review the documents the next day.